Blu Tire Meets White Glove for Denver Car Owners
“They’ll come to us and not ruin our wheels? Awesome,” is the essence of the customer reaction to Blu Mobile Tire. Despite launching their business in March of 2020 as COVID hit, Frank and Jen’s mobile tire repair service quickly took off thanks to this balance of convenience and trustworthy, ethical customer service. The service they’ve created saves busy people hours spent waiting in the mechanic’s shop to get their tires changed. More importantly, the pair, who met while working at Tesla, know how to do the job with precision, sparing any damage to high end vehicles.
In serving the community, the community returned the favor. Word quickly spread like wildfire amongst owners of high end cars in the Denver area, particularly those who owned Porsches, BMWs, off-road vehicles, and, of course, Teslas. Without any advertisement, customers started seeking out Jen and Frank’s services after hearing about the quality of their work.
Paramount, even to doing things the right way, is doing the right thing. The automotive industry has cultivated a reputation for padding their hours and declaring the need for unnecessary parts in order to increase their fees and therefore their paychecks. Frank, who once worked as a technician at a BMW dealership, explains that mechanics only make commission on what they sell and the hours they work, hence the pressure to overcharge. It’s no wonder that trust in the automotive industry is at a meager 32%.
The customer is further at the mercy of...
source: https://theachieversshow.podbean.com/e/blu-tire-meets-white-glove-for-denver-car-owners/
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